Orbcomm LLC, the new owner of the Orbcomm LEO data communication system, said Tuesday that Caterpillar Inc. (Caterpillar) has renewed its licensing agreement to continue to use the Orbcomm network to transmit data for Caterpillar’s Product Link System.
Product Link is a wireless equipment tracking and monitoring solution that enables two-way data communications between Caterpillar on-board machine systems and Caterpillar dealers and customers around the globe.
Using the Orbcomm system, Caterpillar dealers and customers will have access to timely and accurate machine data, such as engine hours, location, event/diagnostic information, as well as status reports on other important machine conditions.
Product Link helps Caterpillar dealers more efficiently manage their service contracts, provide more timely preventive maintenance on their equipment and enhance fleet utilization. Today, Caterpillar dealers worldwide, including those in Europe, Asia, South America and North America, are using the Product Link System.
“The Orbcomm network simplifies the management of Caterpillar’s Product Link System by offering a ‘one-stop shop’ for its international business. Moreover, only Orbcomm’s ubiquitous network can communicate with any machine equipped with Product Link anywhere in the world,” said James Eagan, Orbcomm’s Senior Vice President of Marketing. “We are extremely pleased that Caterpillar has committed to working with Orbcomm.”
Caterpillar’s Product Link is available through its dealer network and can be installed on any Caterpillar machine or engine. When fully integrated into Web-based applications, such as Cat Dealer Storefronts, Product Link allows customers and dealers to collaboratively manage a wide variety of product information online, enabling unparalleled levels of service and productivity.
